SHIPPING & RETURNS
Order Processing
Please allow one working day for your order to be fulfilled and shipped. If you place your order on a Friday, Saturday or Sunday, your order will be processed on the next working day.
Shipping Times
We are a UK based company and we deliver Flower Curls Worldwide. Please see different delivery options below.
United Kingdom > Signed 2nd Class
- Tracked Shipping
- Signature required on delivery
- Online delivery confirmation
- 2-3 Working Days
International Delivery > Tracked
- Tracked Shipping
- Online delivery confirmation
- EU Delivery Times: 3-5 working days (excluding weekends & bank holidays)
- Rest of the world: 5-7 working days (excluding weekends & bank holidays)
Returns
If you purchased the wrong product, we offer a 15 day exchange guarantee (provided that your purchase is unopened and unused). Shipping fees are to be covered by the customer. You can return your item back to us at the following address: Cordina Ltd, 27929, PO Box 7169, Poole, BH15 9EL, United Kingdom. Please provide proof of receipt.
Damaged products will be replaced when reported within 3 days of receiving. Used products cannot be returned or exchanged due to hygiene reasons.