Shipping and Returns | Cordina Hair

SHIPPING & RETURNS

Order Processing

Please allow one working day for your order to be fulfilled and shipped.  If you place your order on a Friday, Saturday or Sunday, your order will be processed on the next working day.

Shipping Times

We ship worldwide! We offer two delivery options:

 

  • Royal Mail Standard Delivery - which is FREE! This delivery does not include tracking and it takes between 5-7 working days to EU countries and 8-10 working days internationally. Deliveries exclude weekends and bank holidays. 

  • Royal Mail Tracked and Signed - If you're in a hurry to receive your order, and would like to track its journey, we recommed using this option. We offer tracked and signed, worldwide delivery for £6.50. EU deliveries take between 3-5 working days and International deliveries take between 5-7 working days. Deliveries exclude weekends and bank holidays.

Known International Postal Delays:

  • Canada - There are ongoing Postal delays at Canada Post due to a high volume of post arriving in the country. If you choose standard delivery at checkout, please be prepared to wait 20 working days. We highly recommend that you choose the Tracked and Signed option to avoid delays with your delivery. 

Returns 

If you purchased the wrong product, we offer a 15 day exchange guarantee (provided that your purchase is unopened and unused).  Shipping fees are to be covered by the customer.  Please provide proof of receipt. Damaged products will be replaced when reported within 3 days of receiving.  Used products cannot be returned or exchanged due to hygiene reasons.

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